SOLAR VICTORIA HOT WATER REBATE

Reduce the Upfront Cost of an Eligible Heat Pump Hot Water System

Eligible Victorian owner-occupiers may receive a hot water rebate of up to $1,000, or up to $1,400 when choosing an eligible locally made product.

Final eligibility depends on the household, property, existing system, selected product and current Solar Victoria requirements.

✓ Eligibility guidance ✓ Approved product support ✓ Authorised installation pathway
01

Owner-Occupier

The applicant must own and occupy an existing Victorian property.

02

Income Limit

Combined taxable household income of all owners must be below $150,000 per year.

03

Eligible Product

The selected heat pump must be listed on Solar Victoria’s current approved product list.

WHO MAY BE ELIGIBLE?

General Hot Water Rebate Requirements

Solar Victoria assesses each application individually. The following conditions generally need to be satisfied before a rebate can be approved.

  • You are the owner-occupier of an existing property.
  • The combined taxable income of all owners is below $150,000 per year.
  • The property value is under $3 million.
  • The property has not already received a hot water rebate or solar battery rebate under the Solar Homes Program, subject to current program rules.
  • The hot water system being replaced is at least three years old.
  • You use an authorised hot water retailer and an eligible product.
APPLICATION PROCESS

How the Hot Water Rebate Process Works

Follow the correct order so your application and installation remain eligible.

01

Speak With an Authorised Retailer

Discuss your current system, property, household needs and suitable products.

02

Select an Eligible Product

Choose a system from Solar Victoria’s current approved hot water product list.

03

Receive a Written Quote

Your retailer uploads the quote to the Solar Victoria portal.

04

Submit Eligibility Documents

Provide identification, proof of income and the requested application details.

05

Receive Your QR Code

Solar Victoria sends a unique QR code after confirming eligibility.

06

Complete Installation

The installer scans the QR code before work starts and completes the installation within the required period.

POTENTIAL SAVINGS

Other Incentives May Also Reduce Upfront Cost

Solar Victoria, VEU and STC incentives are separate programs with different rules.

VICTORIAN REBATE

Solar Victoria Hot Water Rebate

Up to $1,000 for eligible products or up to $1,400 for eligible locally made products.

VICTORIAN PROGRAM

Victorian Energy Upgrades

An eligible heat pump replacement may also receive a VEU hot water discount.

FEDERAL SCHEME

STC Incentive

Eligible systems may generate Small-scale Technology Certificates that contribute to an upfront discount.

Important: Incentive values, product lists and eligibility rules may change. Final eligibility must be confirmed before installation.
WHY CHOOSE A HEAT PUMP?

A More Efficient Way to Heat Water

A correctly selected heat pump uses energy from the surrounding air to heat water, helping reduce reliance on conventional electric resistance or gas hot water.

Lower energy use Compared with many older hot water systems.
Reduced emissions Supports the transition to efficient electric appliances.
Year-round hot water When properly sized and professionally installed.
Potential upfront support Through eligible rebate and incentive programs.
COMMON QUESTIONS

Solar Victoria Hot Water Rebate FAQs

How much is the hot water rebate?

Eligible households may receive up to $1,000 for an eligible product, or up to $1,400 for an eligible locally made product.

Is the rebate paid directly to me?

No. The approved rebate is generally paid to the retailer and deducted from the final invoice.

Can I install before receiving approval?

For a standard installation, you should wait until eligibility is confirmed and the QR code is issued. Separate emergency installation rules may apply when a system has failed or is unsafe.

Does every heat pump qualify?

No. The exact product must be listed on Solar Victoria’s current eligible hot water product list.

Can the rebate be combined with VEU and STCs?

Potentially, yes. Each program has its own eligibility rules, and the Solar Victoria rebate is calculated after applicable STC and VEU discounts.

FREE ELIGIBILITY CHECK

Find Out Which Heat Pump Rebates May Apply

Send us your postcode and current hot water system details for product and rebate guidance.