Owner-Occupier
The applicant must own and occupy an existing Victorian property.
Eligible Victorian owner-occupiers may receive a hot water rebate of up to $1,000, or up to $1,400 when choosing an eligible locally made product.
Final eligibility depends on the household, property, existing system, selected product and current Solar Victoria requirements.
The applicant must own and occupy an existing Victorian property.
Combined taxable household income of all owners must be below $150,000 per year.
The selected heat pump must be listed on Solar Victoria’s current approved product list.
Solar Victoria assesses each application individually. The following conditions generally need to be satisfied before a rebate can be approved.
Follow the correct order so your application and installation remain eligible.
Discuss your current system, property, household needs and suitable products.
Choose a system from Solar Victoria’s current approved hot water product list.
Your retailer uploads the quote to the Solar Victoria portal.
Provide identification, proof of income and the requested application details.
Solar Victoria sends a unique QR code after confirming eligibility.
The installer scans the QR code before work starts and completes the installation within the required period.
Solar Victoria, VEU and STC incentives are separate programs with different rules.
Up to $1,000 for eligible products or up to $1,400 for eligible locally made products.
An eligible heat pump replacement may also receive a VEU hot water discount.
Eligible systems may generate Small-scale Technology Certificates that contribute to an upfront discount.
A correctly selected heat pump uses energy from the surrounding air to heat water, helping reduce reliance on conventional electric resistance or gas hot water.
Eligible households may receive up to $1,000 for an eligible product, or up to $1,400 for an eligible locally made product.
No. The approved rebate is generally paid to the retailer and deducted from the final invoice.
For a standard installation, you should wait until eligibility is confirmed and the QR code is issued. Separate emergency installation rules may apply when a system has failed or is unsafe.
No. The exact product must be listed on Solar Victoria’s current eligible hot water product list.
Potentially, yes. Each program has its own eligibility rules, and the Solar Victoria rebate is calculated after applicable STC and VEU discounts.
Send us your postcode and current hot water system details for product and rebate guidance.