Benefit
Reduce Upfront Cost
The applicable VEU benefit may be included as a discount in your heat pump product and installation quotation.
Victorian households and businesses may be able to reduce the upfront cost of upgrading to an eligible energy-efficient heat pump hot water system through the Victorian Energy Upgrades program.
The available discount depends on the existing system being replaced, the selected heat pump model, installation requirements and current program conditions.
The applicable VEU benefit may be included as a discount in your heat pump product and installation quotation.
The selected heat pump must satisfy the current Victorian Energy Upgrades product and installation requirements.
The provider, product and discount arrangements should be confirmed before installation work begins.
Victorian Energy Upgrades, commonly called VEU, is a Victorian Government energy-efficiency program for households and businesses.
The program supports eligible upgrades from older, less-efficient appliances to approved energy-efficient products such as heat pump hot water systems.
When an eligible upgrade is completed through the program, an accredited provider may create Victorian Energy Efficiency Certificates, also known as VEECs.
The value connected with those certificates can help fund the discount applied to an eligible customer’s quotation.
Customers generally receive the benefit as a reduction in the quoted price rather than receiving certificates or a separate cash payment themselves.
The product, existing hot water system and installation details are reviewed before the final discount is confirmed.
Confirm whether your current hot water system is gas, electric, solar, instantaneous or another system type.
Choose an approved heat pump model that is suitable for your property and household hot water requirements.
The provider reviews the product, replacement type and installation details before confirming the benefit.
The approved system is professionally installed and the required program evidence and paperwork are completed.
Each upgrade must be assessed individually. Common factors that may affect eligibility and discount value include:
A correctly sized heat pump can help reduce household energy use while providing reliable hot water throughout the year.
Heat pumps use energy from the surrounding air to heat water, reducing reliance on conventional electric resistance heating.
A more efficient hot water system can help reduce ongoing household energy costs compared with an older inefficient system.
Switching to an efficient electric heat pump can support a lower-emissions Victorian home.
Eligible upgrades may receive a VEU discount applied through an accredited provider.
Victorian Energy Upgrades, STCs and Solar Victoria hot-water rebates are separate programs with different rules and eligibility requirements.
Eligible upgrades may receive a discount through an accredited provider using Victorian Energy Efficiency Certificates.
Eligible heat pump systems may generate Small-scale Technology Certificates that can contribute to an additional upfront quotation discount.
Eligible Victorian households may qualify for a separate hot-water rebate when the program’s customer, property and product requirements are met.
A VEEC is a Victorian Energy Efficiency Certificate. Accredited providers may create certificates when eligible energy-efficiency upgrades are completed according to program requirements.
Customers generally receive the benefit as a discount included in the eligible quotation. The accredited provider manages the certificate process and required program documentation.
No. The exact heat pump model must satisfy current product, warranty and program requirements. Eligibility should be confirmed before purchase and installation.
Discount values can be affected by the existing system being replaced, the new heat pump model, installation conditions and the applicable certificate value.
More than one incentive may apply to an eligible installation. However, STCs, VEU discounts and Solar Victoria rebates are separate programs and each has its own requirements.
The upgrade must be completed through an eligible arrangement involving an accredited provider. The provider confirms the discount, product eligibility and required evidence.
Send us your postcode, current hot water system and household details. Our team will help you understand your heat pump and incentive options.
GoGetaHeatPump specialises in cutting-edge heat pump technology and offers effective and environmentally friendly heating solutions for both residential and commercial environments.
